Last updated: 24th Oct 2025
Who we are
This Privacy Policy applies to the website www.whiteatelierbridal.com, operated by White Atelier Pty Ltd (“we”, “us”, or “our”). It explains how we collect, use, store, and protect personal information provided through this website, including through contact forms, appointment forms, and the use of cookies and analytics. By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
Information we collect
We collect personal information that you voluntarily provide when you:
- Submit an enquiry form
- Book an appointment through our booking form
- Sign up for events, promotions, or newsletters
This information may include:
- Full name
- Email address
- Wedding date
- Phone number
- Appointment preferences
- Any other information you choose to submit via form fields
We may also automatically collect website usage information, including:
Referral source (how you found our website)
IP address
Browser type and device information
Pages visited and time spent on the website
How We Use Your Information
We use your personal information to:
- Respond to your enquiries
- Confirm and manage your appointments
- Provide information about our bridal collections, trunk shows, and in-store events (where you have opted in)
- Improve our website and user experience through analytics
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Sharing of Information with Third Parties
We may share your personal information with trusted third-party designers, manufacturers, and service providers solely for the purpose of fulfilling your bridal gown order or related services. This may include:
- Your name
- Wedding date and timeline
- Dress measurements and customisation requirements
These third parties only receive the information necessary to complete your order, and they are required to handle your information in accordance with applicable privacy laws. We do not authorise them to use your information for any other purpose.
Cookies and Analytics
Our website uses cookies and Google Analytics to understand visitor behaviour and improve site performance. Cookies help us recognise your browser and track your interactions with our website.
You may disable cookies in your browser settings, but doing so may affect your browsing experience.
Third-Party Services
We use third-party service providers such as Google Analytics to analyse website traffic. These providers may collect data according to their own privacy policies.
Access, Correction, and Deletion
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to your information
- Request the deletion of your information (subject to legal or contractual obligations)
To submit a request, please contact us using the email provided below.
Retention of Personal Information
We retain personal information only for as long as necessary to provide our services or meet legal obligations. When no longer required, the information will be securely deleted.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or would like to access, correct, or request the removal of your personal information, please contact us:
White Atelier Pty Ltd
216 Lutwyche Road
Windsor QLD 4030
Email: info@whiteatelierbridal.com
Website: www.whiteatelierbridal.com